Terms of service
About this store
Oh Tilda is operated by Atlas Operator LLC. These terms apply to use of ohtilda.com and purchases made through this store. Our store is hosted on Shopify, which supplies the ecommerce platform.
Orders and payment
Product prices are displayed in US dollars. The order summary shows the items and any applicable charges before payment. Please provide accurate contact, delivery and payment information. An order confirmation acknowledges receipt of your order. We may contact you if an item is unavailable or if an order needs clarification.
Products
Read the product information and follow the instructions supplied with your purchase. Colors may vary between screens. Product availability and prices can change; changes do not alter the price of an order already accepted.
Shipping and returns
Our shipping policy and return and refund policy explain US shipping, the 30-day return window, return authorization, the prepaid return label we pay for and refund processing.
Using the website
Use this site lawfully. Do not interfere with its security, misuse other customers’ information, submit fraudulent orders or copy material without the necessary permission. Third-party links are provided for convenience and are governed by the linked service’s own terms.
Privacy
Our privacy policy describes how personal information is handled when you browse, contact us or place an order.
Corrections and updates
We may correct errors and update this website. If an error affects your order, we will contact you to resolve it. Updated terms apply from the date posted and do not remove rights relating to an earlier purchase. Nothing in these terms limits rights or remedies that cannot be excluded under applicable law.
Text messages
Oh Tilda sends marketing texts only to people who ask for them. You can sign up at ohtilda.com/pages/texts. When you sign up, you agree to get recurring marketing texts from Oh Tilda at the mobile number you gave, such as news of products and sales and reminders about a cart or checkout you left. Texts may be sent by autodialer. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to any text from us to cancel. You may get one last text confirming it, and then no more. Reply HELP for help, or email help [at] ohtilda [dot] com. Mobile carriers are not liable for delayed or undelivered messages.
No mobile information will be sold or shared with third parties for promotional or marketing purposes. Our Privacy policy says how we handle your information.
Oh Tilda business address (not a returns address): 5020 Klump Avenue, Los Angeles, CA 91601, United States.
Contact
Email help [at] ohtilda [dot] com. Business correspondence: Atlas Operator LLC, 5020 Klump Ave, North Hollywood, CA 91601, United States. Do not send returns to this address; request authorization and a return label first.